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Get Help With Killer Instinct

Find answers to frequently asked questions for Killer Instinct on Xbox One and Windows 10 platforms.

Killer Instinct for Xbox One Frequently Asked Questions

  • I'm having trouble downloading Killer Instinct Anniversary Edition on Xbox consoles.

    If you don't have background downloads on or haven't launched Killer Instinct in a while, the download will prompt you the next time you launch the title.

  • I'm having trouble downloading Killer Instinct Anniversary Edition on Windows PC.

    Players who have previously purchased Killer Instinct from the Microsoft Store will need to uninstall the game and reinstall it. If you're having trouble finding the game, do a search for "Killer Instinct" in the Microsoft Store and select the version of the Anniversary Edition for PC (the Xbox console version is also visible via the Microsoft Store on PC). This should solve most access issues.

  • I'm having trouble downloading Killer Instinct Anniversary Edition on Steam.

    If you previously purchased Killer Instinct on Steam and were automatically updated to the Anniversary Edition, you may see that the Anniversary Edition is not listed as "owned" on the Killer Instinct Store Page. If this is the case, log out of your Steam account for a minute and re-login. This should resolve the issue. You do NOT need to buy the Anniversary Edition if you have previously purchased KI on Steam - even if it's showing up as purchasable for you, you should have it available in your DLC.

    If you're having a hard time accessing the Anniversary Edition, try right-clicking on the game in your Library, then click Properties > DLC.

    We are also investigating reports of the Steam Deck version of Killer Instinct Anniversary Edition not launching as intended. We are looking into this and will provide more information on this thread as soon as we can.

  • I’ve already downloaded Killer Instinct from the Xbox Store Do I need the Combo Breaker Pack?

    The Combo Breaker Pack provides the Combo Breaker Add-On, as well as bonus characters. Even if you already have the digital game, you can take advantage of the add-ons from the Combo Break Pack disc.

  • Do I need to install the downloadable content from the combo breaker pack disc?

    Yes. The add-on content will be installed the first time you insert the disc . You can manage individual add-ons by inserting the disc and selecting the add-on from the Home screen on your Xbox One.

  • Does the combo breaker pack come with any costumes, accessories, or Killer Instinct Classic?

    No. The retail disc comes with all eight characters form Season 1 and a download code for TJ Combo.

  • Can I play Killer Instinct offline with the disc?

    Yes. The disc will work offline like any other Xbox One retail game.

  • If I have the retail version of Killer Instinct, can I play it online with people who ahve the digital version of the game?

    If I have the retail version of Killer Instinct, will I be able to get Season 2 and other downloadable content for the game?

Killer Instinct for Windows 10 Frequently Asked Questions

  • When does Killer Instinct launch on Windows 10?

    Killer Instinct launches on both Xbox One and Windows 10 March 29, 2016.

  • How much does Killer Instinct cost on Windows 10?

    Killer Instinct is a free to download game – it doesn’t cost anything to download the base game and you can purchase individual fighters or character bundles.

  • I already own Killer Instinct for Xbox One, do I need to re-purchase my content in the Windows 10 version?

    No, you do not need to re-purchase anything you’ve already purchased in Killer Instinct. In fact, everything you own and have earned in Killer Instinct is available to you on Windows 10.

    In order to access your existing Killer Instinct content on Windows 10, Xbox One owners must receive the Season 3 game update, available starting March 29, 2016. Simply login to your Xbox One console and launch Killer Instinct. Ensure you’re connected to Xbox Live and follow the prompts to receive the update. Once the update is complete, launch Killer Instinct fully. Once the update is complete and you have launched Killer Instinct again, you will be able to login into Windows 10 to access your owned and earned content.

  • Can I play Killer Instinct across devices – can I play against my friend if they are using an Xbox One and I am playing on Windows 10?

    Yes! You can play Killer Instinct across Xbox One and Windows 10 devices using Xbox Live.

  • Will my fightsticks work on Windows 10?

    Xbox 360 fightsticks will work at Season 3 launch, with Xbox One fightstick support landing in a future Windows 10 update.

Killer Instinct News

Patch Notes 3.11

[UPDATE: Before the release of Killer Instinct Anniversary Edition, we referred to this patch as 3.10; now that it is live, it is actually 3.11.] Patch Notes: UI remaster and… Read More

KI 10th Anniversary / An update on availability of Killer Instinct editions

Dear Combo Breakers, James Goddard here! First of all, on behalf of everyone who’s ever worked on Killer Instinct, I’d like to thank you, our community, for ten amazing years… Read More

Evo 2023 Wrap-Up / 10th Anniversary Update

Dear Combo Breakers, James Goddard here and we are back from Evo 2023! First, a quick thanks so much to everyone who took part in or watched the KI Evo… Read More

Killer Instinct DE

Access the entire Killer Instinct universe in this definitive edition packed with content from all three seasons.

Every character is here—all 26, including special edition Shadow Jago—plus all 20 stages with visual upgrades and lighting changes. Also included are every song and character trailer in the Killer Instinct archives, never-before-seen concept artwork, an interactive universe map, and exclusive behind-the-scenes videos.